01 - Understand
(AKA Discovery)
To increase understanding in relatively brief time, Arts SoCo facilitators draw on high-quality listening, approaches to questions & communication clarity honed through expertise in mediating conflict, facilitating group consensus, teaching, & communicating across a breadth of cultural, professional, educational, economic & political differences.
Timing:
Initial discovery is often accomplished in a single 75–90-minute meeting.
Some cases require a second discovery meeting.
Some cases require a longer discovery phase — for example, interviews with more of the people involved or impacted, etc.
This becomes a campaign phase and is shown on the design.
